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Clearing

Client services

Our presence in the world’s main financial centers eases communication with each of our clients and expedites troubleshooting. We allocate a “representative” to each client who will always be the first point contact within Altura Markets for any issues related to clearing.

The main duties of the “representative” are:

• Incident resolution
• Margin calls
• Issues with commissions
• Notification and resolution of deliveries
• Maturity notifications
• Notifications of exercises and assignments
• Currency conversion

Straight Through Processing solutions (STP solutions)

In our quest to reduce operational risk, improve risk profiles and reduce clearing costs, real added value for our clients, we work intensely with Straight Through Processing solutions (STP solutions).

These solutions improve response, efficiency and effectiveness in the processing of all orders, from execution to clearing, through imput, verification and confirmation for the following reasons:

• More operational control
• Operational risk reduction
• Creation of economies of scale
• Reduced manual intervention
• Daily reconciliation

As long as market architecture allows it, Altura Markets will offer the client Straight Through Processing solutions, integrated into client accounts and liquidation.

Altura Net

Altura Net is a single secure portal where our clients have access to our complete range of products.

Our portal technology, along with our personalised service approach, offers our clients a comprehensive solution. Our clients can use several options to monitor their accounts with updated information about their positions in such a way that they retain an appropriate market risk control. Our portal functionalities are as follows:

• Daily operational reporting (extracts and files) in several formats
• Access to daily and monthly reporting modules
• Access to product and market information, including information and connections with derivatives markets, contract specifications, warranties and closing prices
• Trade-matching module for daily operations and positions, as well as history reports.
• Integrated FTP server to programme the reception of completed operations files and extracts
• User-friendly tools

Treasury

Altura Markets performs margin calls in the majority of currencies, including those from emerging countries. Clients are able to cover their positions with a single currency if they wish to and we also offer the possibility to make currency conversions to avoid risk and ease daily operations.

The frequency of currency conversions depends on the clients wishes: daily, weekly, monthly etc. so we can offer flexibility without neglecting anti-money laundering (AML) procedures.

Altura Markets works with leading banks to efficiently cover all markets where our clients trade.

Markets

Our clients can access more than 85 derivatives and stock exchange markets worldwide. Our group is the most active brokerage firm worldwide in listed derivatives execution and clearing. Altura Markets and Newedge Group trade more than 6.7 million contracts and clears more than 6.9 million contracts daily on average.

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